why are tickets available on stubhub but not ticketmaster why are tickets available on stubhub but not ticketmaster

The search function is one of the best in the industry, including venue map viewing and advanced filtering. Last year, discussing Ticketmasters Verified Fan program which was criticized for asking fans to buy merch in order to qualify to buy concert tickets David Marcus, an executive vice president and the head of music at Ticketmaster told me, Live entertainment, music, is emotional, and its supposed to be. The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. Search by team, venue, artist, or event. Both venues have comprehensive customer service options, but Stubhub comes out slightly ahead due to the FanProtect ticket clauses. Which among the two has more payment options and offers tickets at rather cheaper prices? The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. Click the Sell Tickets button or the Sell button on the app. The hidden-fee buyers were much more likely to click on tickets on the initial website landing pagetheir click rate was about 19% higher than those who saw the full price. Support our mission, and make a gift today. [2022], Ticketmaster vs Seatgeek: Which Is Right For You? Select the seats and have a look at all the other important details. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. * Confirm your ticket transfer. Ticketmaster seems to be indicating the tickets are non-transferrable. Our Latest Podcast, Spotify, Apple Music, and YouTube Music Are Only Getting Bigger Which Is Great News for Niche Streaming Platforms, Meet the Artist Who Is Literally Saving His Fans Lives Our Latest Podcast, How to Game the Billboard Charts (And Why You Shouldnt), Stop Chasing Playlists and Start Building a Music Career Our Latest Podcast, UMG-Tidal Collaboration Extends to Deezer and Video-Sharing Services: The Artist-Centric Approach Is Not Limited Solely to Streaming, McDonalds Franchisees Pushing Back on Cardi B & Offset Meal, Korean Court Prohibits SM Entertainment From Issuing Shares As Hybe Charts Acquisition Plans With New Campaign, Universal Music Group Posts Double-Digit Q4 Revenue Growth, Reiterates Streaming-Reform Plans, How To Use Imposter Syndrome to Your Advantage, How Much Does TikTok Pay You? Select the tickets you want to transfer. It allows you to become the original seller or the reseller by following a few easy steps and rules. For more information, please see our Please help! Someone in the audience stood up and yelled that they had been listening all day and would like to say something. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. What is the difference between StubHub and Ticketmaster? The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. Office Hours. Select the tickets you'd like to sell and click "Sell." 5. Ive already tried calling, using their chat and email. Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. . REMINDER: The Tour Organizers will be making 100% of tickets available for purchase during the ARMY MEMBER Presale. Save my name, email, and website in this browser for the next time I comment. If it were consistent, people would get used to that really fast and like knowing the price theyre going to pay. She too, suggested that the FTC could just make this a rule and save any one platform from having to go out on a limb. In the corresponding legal document, Live Nation also took the opportunity to emphasize an appellate court ruling from last month, issued as part of a different class-action complaint, in which a three-judge panel foundthat Ticketmasters terms of service (ToS) do in fact compel arbitration. (Management, Entrepreneurship, & Technology), Robinson Life Sciences Business and Entrepreneurship Program, BASE Summer Program for Non-business Majors, Michaels Graduate Certificate in Sustainable Business. "Due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand, tomorrow's public on-sale for Taylor Swift | The Eras Tour has been canceled," the site said in a tweet. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Not looking for Taylor Swift? Required fields are marked *. "Many more fans will now have. That doesnt make it true. Demand for Taylor Swift concert tickets exceeded every expectation, says Liberty Media CEO. They use bots and whatnot which is so annoying. On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." The prices of tickets fluctuate and you can be charged a lot higher than the actual face value of the ticket. on tickets issued to original buyers. "A broker is fishing to see what they can get," Cobb said. Doing so will bring you to the primary seller's page. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If there are tickets you can afford, buy . Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. In most cases, tickets arent issued until 24 hours before the event. Elon Musk thinks were close to solving AI. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. Vivid: $271 - $515. Some teams, venues, or artists put delivery delays. Log into your account and select from the list of 'Upcoming Events'. While he was more devoted to athletics throughout his student days, he eventually came around to the realization that a career in pro sports likely wasn't the best option. We do the research and testing so that you don't have to! Buy and sell your Taylor Swift tickets today. Swift will perform more . [The venues] were told they would lose valuable shows if Ticketmaster was not used as a vendor, a possible violation of antitrust law.. }, + nine = sixteen .hide-if-no-js { Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for the pop star's upcoming "The Eras Tour," her first since 2018. In Canada, there hasnt been any enforcement, she said, which doesnt seem true considering Canadas Competition Bureau is suing Ticketmaster right now for deceptive drip pricing. (That means the gradual adding on of additional costs throughout a purchasing process, which consumer protection bodies hate because it makes comparison shopping extremely difficult.). Ticketmaster Blog. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. Google Pay. Thats the reason the StubHub experiment didnt work. 2. As one member said after canceling their seats this sucks!. When you sell tickets through the service, there aren't any fees for listing. How do I sell my tickets on the Ticket Exchange? AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or 24/7 live chat support. You can also see all the fees broken down at the checkout. StubHub will show you a list of available tickets along with the section, row, seat number and price. It also included MIT economist Sara Fisher Ellison. Create an account to follow your favorite communities and start taking part in conversations. These two companies often offer tickets for the same events. I can't see my Resale tickets available to buy on the website. When you get to the checkout, you'll be shown the total cost of your order. Presale tickets became available Nov. 15 but fans had to preregister for a chance at the early access. Tickets had been scheduled to go on sale to the general public Friday, Nov. 18, at 10:00 a.m. }, three one = .hide-if-no-js { Theres not much cause to celebrate a row of executives saying no, you go first to each other because nobody wants to be the first to risk some profit in exchange for better business practices. These days, the majority of ticket sales happen online. Of course, this isn't to say secondary sellers are grifters in all circumstances. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. display: none !important; Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". The prices of the tickets sold at Ticketmaster will vary according to their demand on every platform. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. The main menu, search engine, and other important elements of the website are available right in front of you when you enter the site. Stubhub has a much less flexible return policy. Since the pandemic, he's seen a "gargantuan amount, an absurd, crazy amount" of fraud through Facebook and other platforms. Not every event will include a delivery fee. Sat, 17 Jun 2023 | No one else can do that. As reporter David Dayen noted for the New Republic last year, nearly half of Live Nations revenue comes from fees that are handled by its own subsidiary. Overview of Ticketmaster and Stubhub Shared Features Primary ticket dealers and resellers for events. Your email address will not be published. We accept credit card, Apple Pay, and Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I have tried to call many times and have sent multiple emails, the event is tomorrow and I am unable to send the buyer their tickets, as well as transfer to my friends. This upfront-fee pricing strategy included all required fees, which generally amounted to 15% of the ticket price plus shipping and handling. [2022], Gametime vs Ticketmaster: Which Is Better For You? After the payment is successfully done, youll be forwarded to the confirmation page and youll receive your order number and other important details on that page. If available, select the ticket (s) you want to sell and click Continue. 4. The prices can also vary for different locations, for different states, different days, and different timings. This shafting of consumers fed one of the largest CEO pay packages recorded in 2017. Then, set a suitable price for your tickets. Not looking for Taylor Swift? We use cookies and other tracking technologies to improve your browsing experience on our site, show personalized content and targeted ads, analyze site traffic, and understand where our audiences come from. Two of the most prolific online ticket vendors are Ticketmaster and Stubhub. The findings raise questions for whether consumers have a right to full price disclosure up front. "There are almost so many [secondary sellers] that you just can't keep up," Cobb said. Selling the ticket on StubHub is a quick and easy process. Absent more tickets becoming available to the general public later, fans may think it's necessary to turn to the "secondary" market to score a seat meaning, from sellers other than Ticketmaster. But that market may be full of landmines for unwary buyers, experts said. Moreover, if you wish to do business in buying and selling tickets, it is the best destination. In short, we would suggest you go for StubHub if you like right now, but surely do try Ticketmaster next time. Will you support Voxs explanatory journalism? Refunds can also be requested within 72 hours of purchasing your tickets. On the website, enter the ticket details. Register yourself with a StubHub account. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Ticketmaster vs Stubhub: When it comes to online booking of tickets for your favorite band or event, Ticketmaster and StubHub might be two of the leading ticket resellers jumping into your mind. Re: Can I sell tickets from Ticketmaster non eligible for resale? Don't show them on your phone. On the landing page, you will witness a big white box through which you can start searching for events directly. Tickets can be delivered to your home by mail. A person without any knowledge and experience in using a ticket-buying and selling website can also use this site. Ticketmaster vs Stubhub: Customer Service. Sat, 17 Jun 2023, 17:00. Millions turn to Vox to educate themselves, their family, and their friends about whats happening in the world around them, and to learn about things that spark their curiosity. If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. While Ticketmaster will cost you two different charges, StubHub here will allow you to list the tickets on sale for free. [2022], Ticketmaster vs Live Nation Which One Is Best Option? Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. Having an extremely large volume allows them to lower their margins. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. The prices and their ranges will depend on every event you have chosen. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. Bundle up and save on concerts, live shows,. Data is a real-time snapshot *Data is delayed at least 15 minutes. Nothing was even on the table. So, it is considered the best competition in front of Ticketmaster. "When there are simply no tickets available, I understand fans want to see a show, but they run risk of overpaying or running into fake tickets, scammers," said Tim Gray, CEO of Grayscale Marketing and vice president of marketing for Romeo Entertainment Group, a talent buyer and concert promoter. All rights reserved. There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. Different events have different buyer fees. 1. Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets, Sterioff wrote in her original action. How can I change my bank details for my resale order? Here's my takeaway: If you want tickets to a big, highly promoted arena show, whether it's Bruce or Beyonc, set a budget and register for the sale. But its worth nothing that this case was won because the fees werent disclosed. He encourages fans who buy tickets this way to click on the social-media profile in question and look for potential red flags, such as very few prior posts, which signals the account was likely just created. Danielle is the author of this solution article. That lawsuit, originally filed in 2003 by angry Wilco and Bruce Springsteen fans, paid out anybody who had bought tickets on the Ticketmaster website between October 21, 1999 and February 27, 2013. Even for the buyer, searching and doing other movements on their website comes without any charges. Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? Sign up for the Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. The website allows you to ask questions from other users in their community and get easier solutions. Oops. Last April, the New York Times reported on complaints from venues that alleged Live Nation had threatened them for selling tickets through Ticketmasters largest competitor AEG. Of course, there's a chance a given show may be sold out or that face-value ticket prices may be higher than hoped via Ticketmaster when fans go to buy. New Shows Announced in the U.S.! By choosing I Accept, you consent to our use of cookies and other tracking technologies. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. StubHub acts as a secondary market most of the time. 2. On the homepage of its website, you can search for the event you are looking for. Obviously, were used to paying fees anytime we buy tickets online. Exit/In had a string of sold-out shows recently and had to turn away groups each night, Cobb said. "Each access code allowed the purchase of up to six tickets, meaning the 1.5 million access codes could be used to purchase up to 9 million tickets," Sterioff wrote in her original action. For fan-to-fan reselling rather than original venue purchasing, there are extra fees applied. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. Third-party ticket sites are your best bet if you didn't get in. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. Got a confidential news tip? If they will be activated for transfer then list them on Stubhub with the latest possible delivery date. StubHub: $128 - $155. Search by the artist, events, or venues on the big search bar present in the front. You can now buy a fraction of a house. The delivery fees are determined by the venues. Grab your Garth Brooks tickets at StubHub today. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Fans can also do a Google search for consumer reviews of the seller in question, which may give an indication as to whether others have suffered a scam. SUGA | Agust D has announced SUGA | Agust D . Sometimes, StubHub has the ability to lower the ticket prices just enough to beat out the competition. After the switch, you will enter the email address you use to access the community in order to reset your password. seven seven = .hide-if-no-js { Ticketmaster should be able to confirm this for you. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. The New York Yankees are dumping Ticketmaster for StubHub as its ticket resale partner, in a six-and-a-half-year, $100 million deal that begins on July 15. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. Some Taylor Swift fans who bought seemingly legitimate tickets have already discovered they were duped. Remember, the receiver's email address must be different to the sender's email address. To conclude, Ticketmaster is a good choice but StubHub is an even better option in the above-mentioned cases. On Tuesday, the FTC hosted a day-long workshop about the ticketing industry, with a one-hour panel about The Adequacy of Ticket Price and Fee Disclosures. This may not sound like particularly thrilling content to you, but thats because you didnt watch it. There are no refunds available for VIP seating, and some other tickets may also be exceptions to this policy. Secondary sellers often buy up tickets from primary sellers in bulk with the help of "bots," and then resell them at a higher price, a practice known as ticket "touting.". In total, Live Nation and Ticketmaster say that Sterioff assented to these terms more than a dozen times. Earlier this week, StubHub took aim at the aforesaid ticketing-reform proposal from Live Nation, which unveiled its Q4 2022 earnings about a week ago and continues to battle a lawsuit over Drakeo the Rulers backstage murder. "If you're in a hurry trying to get your tickets which of course you're going to be because of the demand it's really easy to make a quick mistake," said Chris Cobb, owner of historic rock club Exit/In in Nashville, Tennessee. You're rolling the dice with resale tickets on other sites; only fan-to-fan resale tickets on Ticketmaster come with complete peace of mind.