Troubleshooting Guide: Hope it'll help someone :), I fixed mine by just going to sound settings on Windows, and check the balance. If you run across any issues, please let us know in the comments area below. After the volume wheel on the left earcup of the SteelSeries Arctis 5 headset, there is a button on the left earcup. Hey, i am using SteelSeries siberia headphones and there is only sound in my left ear but not in my right ear, when i take the left ear pad and move it away and when i reach a certain point then there is sound in my right ear, but it goes away if i move the left ear pad just a little bit. I don;t care if it is out of warranty it should have worked longer and I cannot accept the cost vs. use. The volume button may be found on the right side of your screen; just right-click it. Dont fret, Ive got your back, I have some good news! All rights reserved. Is it possible to manually mute/unmute the SteelSeries Arctis 5 microphone? If you are having issues with your SteelSeries Arctis 5 headset, please refer to the troubleshooting guide below. Arctis & GameDAC Product Manuals I've bought the steelseries arctis 5 headphones about 2 weeks ago and when I turned on my pc last night I found that only the right side was emitting sound while the left side wasn't at all. Press question mark to learn the rest of the keyboard shortcuts. The right ear is still the only one receiving sound, and the left remains silent. Here're two more fixes for you to try. The SteelSeries Arctis 5 tries hard to be the best gaming headset. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Through these settings, you can control how much audio gets on either side of the earcup. Simply follow the steps below to make those devices your defaults: Theres nothing to be concerned about if none of the aforementioned techniques worked. As soon as it is done, try running the program as an administrator. Simply test the first one, and if it fixes your issue, youre set to go. Arctis 3 Wireless/Wired Arctis 3 Bluetooth Setup (PC, Mac, Xbox, PlayStation, Switch, Mobile, and Bluetooth) My Arctis 3 does not show up in Engine Setup: Arctis 3 Using Arctis 3 Bluetooth with Nintendo Switch + mobile device Arctis 1 Wireless Arctis 1 Wireless User Manual Greets from me Dieter to evryone here on this forum. Find many great new & used options and get the best deals for SteelSeries Arctis 1 Black Over the Ear Gaming Headsets at the best online prices at eBay! I made sure all my drivers were updated and tried multiple troubleshooting steps such as checking the balance of the headset. Your mic is unmuted and your issue is addressed once the red light is turned off. Posted: Mar 8, 2017. So I got the steel series Arctis 5 a while back. It has 24-hour battery life for nonstop gaming, multi-platform versatility, and a comfortable durable build for years of wireless gaming. Check if your audio balance is fucked up. Like 1 month ago, when I'm using my volume chat mix which plugged on PC, my right ear not working, and i must kinda fix the cable in chatmix, and then its working again.. While not designed for Xbox, you can still use these headsets on the Xbox Series X|S by connecting to the controller via included 3.5mm wire. However, talking about their headphone segment, then the headphone that has gained a lot of attention from users since their . Even with changing the cable, only one (the same) is working. To do so, go to the sound settings through the Windows start menu if you're on PC. I took the USB dongle and switched it over to the USB side and connected it into the USB C port on my laptop to use. Look in audio> playback >properties of the headphones. This is why we recommend that you attempt to uninstall any such software from your computer. One of the worst things that you can face on a headset is not getting sound on one side of the ear. They're so good, but my only pout is the wired feature, so I use both my arctis 1 wireless on the go and my orbit at home. Simply click the mute button on the left earcup of your Arctis 5 headset to do so. Yup same for me ! The Arctis 5 mic is not compatible with the PS4. Sadly, this didn't work for me :( Left side not working for both Arctis Pro Game or Chat, EDIT : After reinstalling Steelseries Engine 3 I had it working and then after a reboot the right speaker was lower than the left. The PC version also includes a dual 3.5mm adapter cable for PCs with separated mic and headphone jacks. Save my name, email, and website in this browser for the next time I comment. The solution is that you must configure these devices as the default ones if you want your SteelSeries Arctis 5 headset to function correctly. The SteelSeries mic is not compatible with the PS4. Create an account to follow your favorite communities and start taking part in conversations. Wireless gaming headphones, the SteelSeries Arctis 9X and 9, work with Xbox One consoles. While there shouldnt be a problem even if you were to use software like a voice changer, there are still times when a headset may start acting up. or how to fix it ? Options. The second thing I've encountered is that the headset has 2 Bluetooth entities. The Arctis 5 is one of the best-selling headphones in Steel Line Arctis series. In the Settings menu, select "Sound." 4. 3) Update your Windows OS to the latest version. Suddenly the sound from the right year stopped working (sometimes it can be low volume compared to other).A suggested solution is to change the balance of the sound of the headset in Windows 10/11, as the balance for the right and left are not the same.Step-by-step:- Right-click on the speaker icon on the taskbar- Choose 'Sounds'- Tap the 'Playback' tab- Right-click on your headphone and click 'properties'- Go to the 'Levels' tab- Tap the 'Balance' button there- Make sure the number for 1 and 2 is the same numerical value- Tap OK for all windows to close them.Enjoy.#Arctis5 #SteelSeries #SoundIssue Asus MB M4A77TD PRO constant beep from headphones. What was strange is that in discord I could hear my friends with both ears. SteelSeries Arctis Nova Pro Wireless Gaming Headset. steelseries arctis 5 can only one side working. ( That's what they claimed) After few hour of using, now the left audio is totally gone again. The SteelSeries Arctis 5 2019 Edition are good wired gaming headphones that have a very good audio reproduction. Have you tried it in another device to make sure it's not the audio port? New comments cannot be posted and votes cannot be cast. Check that the cord is connected correctly to the headset. Is it necessary for me to test all of these options? Don't Miss Out On Interesting Gaming Videos! Arctis 5 has certain problems, just like any other device, and the most frequent issue that its customers have is with its microphone. Between the lightweight materials in the headset - steel, plastic, and a plastic-like aluminum alloy - and the suspension headband, the Arctis Prime feels extremely light and comfortable on your. If you hear sounds coming only from one side of your headset on Windows 10/11you want to try out this solution. Now type microphone into the search bar. If you disable this cookie, we will not be able to save your preferences. Thank u so much. I have been very happy with this headset and have never had a problem with it. "}},{"@type":"Question","name":"Why is my SteelSeries mic not working? Going to bring it back again, what a waste of time. The reason for this is because the headset may include additional functions that allow it to perform to its full capacity. (Drivers are all updated for my Arctis 5 as well), New comments cannot be posted and votes cannot be cast. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Change it to a "channel 2" setting you like and it may work. Now check your headset to see whether the mic in those applications is functioning or not. Select the Open Sound Settings option now. This is a great headset for the money so much better then ch Steel Series Arctis 9x Xbox-One & PC headset . After the SteelSeries engine has identified your headset, you must click on the device name shown on the screen. Under the " Sound " heading select the output device as "Headphones (SteelSeries Arctis Game)" and the Input device as "Microphone (SteelSeries Arctis 5 Chat)". When both of them were enabled the sound cut out, started crackling, and when using the mic users on the other end reported, well, I don't know what they heard. The Arctis 5 is one of the best-selling headphones in Steel Line' Arctis series. For a better experience, please enable JavaScript in your browser before proceeding. JavaScript is disabled. Right-click on the " Volume " icon on the bottom right corner. You can attempt to fix it by replacing the cable, which will likely involve taking the headset apart, finding where they cable connects to a circuit board, de-soldering and re-soldering a new cable. This will bring you to the Home Screen main menu. Double-click the SteelSeries Arctis 5 chat option after that. 1. steel seiries artic wireless pro surround sound, i just baught a new gaming headset from steel, Steel Series wireless h vs sennheiser pc 363d vs sennheiser g4me zero, Steel Series Siberia V2 Heat Orange On PS4, Steel Series Siberia V2 Frost Blue Mic sound output low. ), Jan 4, 2020 by Advanced bi-directional mic design for superior noise cancellation and crystal-clear voice comms Universally compatible with all gaming platforms and detachable cable at both ends for easy transport and damage protection Buy this product as Renewed and save $33.71 off the current New price. It works fine wirelessly on PS4 and Switch. SteelSeries is a Danish gaming accessories brand that is one of the most well-known brands in the world of esports and professional gaming. Im from Belgium il have the same problem its like a crackling noise and somthing strange that happend whit the headset its send back to steelseries the fabrick and they gonne do somthing about it. We won't send you spam. Try to see if the feature works after all this. 9. Yes, the SteelSeries Arctis 5 microphone may be muted or unmuted. Featuring fancy RGB illumination, hyped dts X Surround Sound & claimed the best in-game microphone. This will bring up the devices settings. What did you use to listen in playback on your dad's laptop? Furthermore, you should be able to find all these instructions mentioned in detail in the article mentioned above. Why do I have to adjust the audio levels? My Arctis Pro left audio not working too. How can I resolve the Arctis 5 microphone issue? Default format is set to 16 bit, 48000 Hz in which the headset reads as mono. Users who complained about Arctis 5s mic not functioning cited these same explanations as the source of their issue. Well I ordered a new USB cable for it, maybe the cable was bad. Open the engine and disconnect your earbuds. This issue is exclusive to the headset, not the computer. So, lets not spend any time and get started. Valve Corporation. Might or might not work but if you are this far down give it a try. Theres also the chance that your SteelSeries Engine may have bugged out. 1 theaznone 1 yr. ago Change the audio range in the device properties for the headset. Headset Only. Speaking of which, theres a good chance that you may have your left earcups audio set to really low. After downloading, install the setup. Hey. This eventually causes a memory leak, leading to errors and system slowdowns. PC Video Game Xbox One X, SteelSeries Wireless PC Video Game . I had it with my SteelSeries Arctis 5 gaming headset. ","acceptedAnswer":{"@type":"Answer","text":" The first is the Arctis 5 gaming gadget, and the second is the Arctis 5 Chat device. Turn on your PlayStation 5 and then select a user profile. 2. Lets not spend any more time and go straight to the steps: If youve tried everything else and still cant get the mic to work, this is your final option. It is quite common to have your audio balance get messed up, especially when using a SteelSeries device. So I wanted to make this post to potentially help any people in the future if they run into the same problem I did. Are you still looking for help with your wonky mic? Steel Series Artic Wireless PRO Idle Time, Splitting Audio/Video from Xbox Series X to Receiver and TV, Repairing 3.5mm headphone jack on Bose Companion 3 Series II, Denon AVR 3805 audio with 2019 Samsung 8 series TV, Microphone Headset Steel Series 3 not working PC. Now you must press the button and ensure that the red light that is now on is switched off. 3) Update your Windows OS to the latest version. I clicked the right and put it to 100 again and it worked. Apply the settings and check to see if the issue persists. I have the Arctis Pro. Hope this helps someone in the future. This versatile gaming headset is either "no-frills" or "bare-bones," depending on how you look at it. Dream Games, a mobile game publisher and developer, launched its first game, Royal Match. These Every year, we see new FPS titles in the market. The Arctis Nova Pro Wireless gaming headset from SteelSeries is a serious gamer's tool. At times like these, you should know what things you will need to check in order to rule out all possible reasons that might have caused your left earcup to act up. What are the differences between the original Arctis 5 and the 2019 Edition? #7 That being said, if you seem to own a SteelSeries Arctis Pro Wireless headset and notice your left earcup not be working as it should, then there are still a few things that you can try to get fixed. Isnt your voice picked up by your microphone? In my case it's a Sennheiser HD 430. One day it worked, and now my left speaker is not working. When using a headset with Xbox Wireless (such as the Arctis 9X), audio glitches can occur when the controller is idle for a period of time. I loved steelseries, had a steelseries mouse, keyboard, arctis Pro wireless headset. (Never changed that tho). "playback" and right click the device in question. Oftentimes, Windows may select the wrong buggy output device because of which audio may start to act upon your headset. New comments cannot be posted and votes cannot be cast. Picture Information. Ive been busy with work and family, but Im back now to bring you a review of SteelSeries Arctis 5 . @sherlock_holmes. Its extremely inconvenient when your headset doesnt function properly. If you are still getting no sound from the left earcup, then you may have a faulty headset. Usually a game, and a chat channel. Edipya 1 yr. ago Holy shit it worked. The Arctis Pro has proved to be more reliable - still working with no issues. Going to bring it back again, what a waste of time. A gamer that wants the . What's the problem and how can I fix it? It charges with the headset powered on, connected to the wireless transmitter, and having the charging cable connected. But either way, it provides better sound quality than you might expect for $50 in a perfectly. Now talk into the mic to see whether its connected; if it is, your problem is solved. Normally going for $100, this 40% discount marks a new all-time low price we've tracked for this headset. Once SteelSeries Engine is installed on your PC, run the software and it'll automatically detect your Arctis Prime headset. And now, its not working AT ALL, even i shake my cable or i do anything with that. Cookie Notice I feel Burned. Sadly I don't know about the other arctis headset. Nov 13, 2018 #1 So I got the steel series Arctis 5 a while back. $57.99 at Best Buy $59.99 at Amazon $99.99 at Adorama. I have been using a SteelSeries Arctis 5 headset for a couple years now. schiit fulla 2 and xbox series x compatability. 510. It has been a while since I last posted anything here. The Arctis 5 offers great sound that you can fine-tune to your liking, a comfortable design and an impressive mic at a reasonable price. Now just click on the output device menu and choose the Arctis 7 to be the new default one. If the problem lingers on, don't worry. This was the issue I had with Arctis 7 SteelSeries. Click "Properties" and go to "Advanced" tab. Not only can this be quite frustrating to deal with, but it may even end up ruining your gaming experience. Free shipping. The kinked end with 4 conductors gets connected to the GameDAC. To solve this issue, youll need to enable microphone access, adjust the audio levels, choose the default devices, and unmute your microphone, as described in this article. At first, I thought it was the wire connected between the headphones and the transmitter; so I bought a new one. Steelseries engine is designed for SteelSeries arctis 5 mic as it contains the key to unlock its features and system for its proper functioning.